We sensitively and openly address death and dying so that residents and those involved in their care are supported to provide good end of life experiences.
As older people make our residences their home, palliative care is provided to make the end of their life as comfortable as possible. The Salvation Army has a Christian ‘holistic’ approach to care, aiming to meet not only the physical but emotional and spiritual needs and wishes of the individual, whatever their religious beliefs. We believe that all people have unique and absolute value regardless of their age, cognitive or physical ability and therefore deserve be treated with respect and dignity until the end.
This means that everything we do is driven by the needs, abilities and aspirations of our residents, not by what staff, management or any other group would desire. Under government regulations, potential residents must have their needs thoroughly assessed before entering a home. This is intended to provide each resident with the best possible information on which to make an informed choice about their future, including their end of life care.
Support to cope with a sudden or expected loss.
As soon as an individual comes to live at a Salvation Army care home, they, along with their own family and friends, enter The Salvation Army family. When a member of this family dies, we all grieve and feel loss but as a family we strive to support one another.
Each care home has a chaplain who is available to provide emotional and spiritual support for family, friends and staff members. While The Salvation Army views death as the necessary path to eternal life, a ‘Promotion to Glory,’ we still recognise the painful process of bereavement and extend love and compassion to all, regardless of individual beliefs.
Chaplains and staff help families and friends with funeral arrangements, and, if desired, chaplains can conduct funeral services. But family members and friends are given continued support even after the funeral has taken place, and acts of remembrance are conducted throughout the year for fellow residents, staff, friends and family to meet and share memories.