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Contact us

Contact us to begin your search.

If you are a resident of the United Kingdom, Republic of Ireland, the Channel Islands, or live in a country where there is no Salvation Army representation, details of your request can be sent to this office.

If you live outside the United Kingdom or the Republic of Ireland, contact should be made with The Salvation Army in your own country of residence (details can be found on our International website at This procedure applies even if the person sought is thought to be living in the United Kingdom.

How to get in touch

Telephone: 020 7367 4747

By post: Family Tracing Service, 101 Newington Causeway, London SE1 6BN


Please provide:

  • Your full name
  • Date of birth
  • Residential address

And the following information about the person sought:

  • Their full name
  • Date of birth
  • Relationship to you
  • The reason you are out of touch

A comprehensive questionnaire

An application form will be sent to you, to be completed with details of the person sought. Once returned to this office, full consideration will be given to your request. Please include the registration fee when submitting your completed application form. If for any reason we are unable to commence a search, your fee will not be processed.

Application Form

Alternatively, you may download and print our application form. If you wish us to make enquiries on your behalf, fill in the details, sign the data protection statement and return it for our consideration at the address given on the form. Please do make sure you have read the guidance notes, and enclosed the relevant documents and registration fee.