Long queues at new donation centre in Cardiff

published on 18 Mar 2025

The Salvation Army’s latest donation centre opened its doors in Cardiff attracting long queues. 

People queued around the block to see the new centre at Colchester Avenue, which will offer affordable items promoting sustainability and upcycling while also offering great value for money.  

new donation centre
The new donation centre in Colchester Avenue, Cardiff attracted long queues of customers

Nicola Crawford, Director of Retail, Salvation Army Trading Company Ltd is happy to introduce a new donation centre to the Welsh Capital.  

“Our donation centres are all about community and affordability. Each donation centre has a similar look and feel, all offer a large shopping area with furniture, homeware, fashion and electricals. We reuse and repurpose locally, including larger items and white goods. But it’s the focus on the community that makes each donation centre special to the people it serves.”  

It’s the focus on the community that makes each donation centre special to the people it serves.
Nicola Crawford, Director of Retail, Salvation Army Trading Company Ltd
donation centre queue
A queue of customers wait for the new donation centre to open its doors at 10am

The Colchester Avenue donation centre will also offer members of the public easy access and parking. It’s a place to donate, shop and get involved with the community. Since opening its first donation centre in 2016, The Salvation Army has served millions of customers. The Cardiff donation centre is the 57th store of its kind to be opened by the charity. 

Lieutenant Colonel Jonathan Roberts is the leader of The Salvation Army in Wales: 

“Many people are familiar with our charity shops, but larger donation centres such as this give an opportunity for us to receive and sell a greater quantity and wider range of goods. Wherever these Centres have opened we have had many generous donations of clothes, furniture and other items so that people have been able to buy at reasonable prices. This has been greatly appreciated during the cost-of-living crisis. The added benefit is that all the profits go towards our other work, such as support for older people, children, families and people experiencing homelessness."       

The profits go towards our other work, such as support for older people, children, families and people experiencing homelessness."
Lieutenant Colonel Jonathan Roberts , Leader of The Salvation Army, Wales
full store
The new donation centre in Cardiff 15 minutes after opening its doors for the first time.

The centre is open Monday to Saturday, 9am to 5pm. It will also create a volunteering place for members of the local community who want to offer support and become part of the team. 

donation centre
Cardiff's new donation centre
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