If an individual is homeless, they can apply for help to the council. How much help they will get depends on their circumstances. If they don’t meet immigration and residence conditions, the council only has to provide general advice and information. It’s usually best to contact the council by phone first. An individual can make a homelessness application if they are homeless or will be homeless within eight weeks (56 days).
0300 1234161
Chi Winder night shelter in Pool (run by Coastline) is the only direct access night shelter in Cornwall.
01209 200086
We Are With You (formally Addaction) and St Petrocs both provide street outreach services where a support worker will visit the client where they are staying on the street and help them find suitable accommodation and assist them to access any other services they may need.
01872 264153 (St Petrocs)
0333 200 0325 (We Are With you)
Alternatively, rough sleepers can be reported by calling StreetLink on 0300 500 0914. They will organise for WAWY outreach workers to see the client where they are bedding down within 48 hours. Referrals to StreetLink can also be made online at streetlink.org.uk
On Wednedays our Homelessness Prevention Coordinator can provide advice and help in person between 10am-12pm at our centre on Middletons Row.
