Contact us

Main UK and Ireland Office

The Salvation Army UK and Ireland Territorial Headquarters
1 Champion Park
London
SE5 8FJ

Local enquiries

For any local enquiries such as volunteering, or if you are in need of assistance please contact your nearest Salvation Army which can be found using our map.

Media enquiries

For media enquiries, please contact us by:

Phone: (020) 3657 7555 (Please note this number is for media enquiries only)

Email: media@salvationarmy.org.uk

Mailing list and financial donation enquiries

Email: fundraising@salvationarmy.org.uk

Telephone: 020 7367 4800

To donate a gift to us, visit our donation page.

To find out more information about donations, please visit our Fundraising Q&As webpage.

Legacy or will enquiries

Email: legacy.enquiry@salvationarmy.org.uk

For more information about leaving a gift in your Will, please visit our l egacy webpage. or if you have a specific legacy query, please email us or phone: 0800 144 4774.

Item donations

For information regarding individual charity shops and centres, the donations they can receive and if they operate a collection service contact your nearest shop or centre.

To find your nearest charity shop or centre please use our map.

Clothing bank or collection enquiries

To report a full bank or if you have any queries regarding any of our clothing banks, please contact our helpdesk.

Email: helpline@satcol.org

Telephone: 0808 141 5890

Family Tracing enquiries

Email: family.tracing@salvationarmy.org.uk

Telephone: 020 7367 4747

Safeguarding

The Salvation Army is committed to preventing, identifying and responding to the abuse of children and adults. If you have concerns relating to past or present incidents please do not hesitate to contact the Safeguarding Unit.

Email: safeguarding@salvationarmy.org.uk

Human Trafficking

Please call our 24-hour confidential Referral Helpline on 0300 3038151 available 24 hours a day, seven days a week if you consider yourself one of the following:

a victim of modern slavery and are in need of assistance
nominated to make referrals to Government service for victims of modern slavery
simply a concerned individual, who comes into contact with someone you suspect may be a victim of modern slavery and in need of assistance

Charitable trust enquiries

Email: trusts.unit@salvationarmy.org.uk

For more information about making a donation through your charitable trust or foundation, please visit our Trusts and Foundations here or if you have a specific query please call 0207 367 4811.

Social media

International

The Salvation Army works over 130 countries. Find out more about our international work or for any international enquiries click here.

Whistleblowing

We aim to maintain the highest level of integrity in everything we do. Should you ever have any concerns that our conduct has been dangerous, against the law or we have breached ethical or professional codes, you can report these concerns to our Whistleblowing Officer.

Email: whistleblowing@salvationarmy.org.uk

Telephone: 0800 470 0066